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About
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Hello! I’m Helen Pugh, based in beautiful Shropshire.
With a background spanning sales, lettings, property auctions, and property management, I’ve spent many years honing my skills and gaining invaluable experience in the property industry.
My journey is driven by a passion for property, paired with a genuine desire for helping others succeed. I’ve worked closely with property professionals in various capacities and have learned that success lies in having the right support tailored to your needs.
Over time, I’ve faced my own challenges. Living with a chronic illness has taught me the importance of balance, resilience, and adaptability—qualities I bring into my work every day. Freelancing allows me to prioritise my health while still doing what I love: supporting property professionals like you to thrive. It’s a flexible way to channel my expertise while staying true to my values of perseverance and service.
I focus on providing tailored business support to businesses within the property sector. I specialise in supporting short-term rental managers and hosts, helping you navigate the challenges of property management so you can focus on what matters most—delivering exceptional guest experiences.
Whether you're managing multiple short-term rental properties or just starting out, I specialise in taking the stress out of your operations. From managing your social media presence and creating engaging content to handling the day-to-day details of property management, I take care of the tasks that may not be the best use of your time or the ones you’d rather not deal with.
Why Choose Me?
With extensive experience in property and a passion for delivering practical, personalised solutions, I approach every project with a focus on streamlining processes and maximising efficiency. As someone living with a chronic condition, I bring a unique perspective on overcoming challenges and tackling tasks with resilience and dedication.
If you're looking to grow your online presence, improve your guest communication, or need extra help during peak seasons or holidays, I’m here to offer the support you need. I also offer holiday cover to prevent burnout and ensure your business continues to run smoothly when you're away.
I work remotely from my home office, and pride myself on being approachable, proactive, and highly communicative, ensuring your needs are met with the utmost discretion.
If you’re ready to take your short-term rental business to the next level with someone who truly understands the industry and values flexible, authentic support, let’s chat.
My Ebook
5* Stays - Understanding The Short Term Rental Landscape
Packed with expert tips, insider strategies, and practical advice, this book is your trusted companion on the journey to becoming a top-notch host. From maximising guest experiences to optimising your property's potential, dive into a wealth of knowledge that transforms your hosting venture into a thriving and fulfilling endeavor. Let's embark on this exciting journey together!
