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About
Hi, I’m Helen Pugh — #SBS Theo Paphitis’ Small Business Sunday Winner
Professional, proactive support for small businesses and entrepreneurs.
With me handling your admin, client communication, sales progression and process management, you’re free to focus on what really matters, closing deals, scaling your business, or just getting your evenings back.
Why Clients Choose Me
Flexible support – use me as much or as little as you need.
Trusted by small businesses, entrepreneurs, independent agents, and growing short term rental operators.
Reliable & responsive – your clients and guests are in safe hands.
Who I Work With
SMALL BUSINESSES & ENTREPRENEURS
SMALL BUSINESSES & ENTREPRENEURS
SMALL BUSINESSES & ENTREPRENEURS
Support For Small Businesses & Entrpreneurs
Professional, proactive support for small businesses and entrepreneurs ready to grow — without burning out.
I help with:
- Admin and calendar management
- Social media content scheduling and engagement
- Lead generation and client follow-ups
- Inbox and CRM organisation
- System setup and day-to-day ops support
Result: More visibility, smoother operations, and the freedom to focus on what you do best.
ESTATE AGENTS
SMALL BUSINESSES & ENTREPRENEURS
SMALL BUSINESSES & ENTREPRENEURS
Outsourced Sales Progression Support
Let your negotiators focus on revenue-generating work while I handle the admin-heavy sales progression process.
I manage:
- Solicitor chasing and client updates
- Chain management and weekly pipeline reports
- Red flag alerts to keep deals moving
- Post-offer communication and admin
Result: More completions, fewer fall-throughs, and less stress for your team.
STR PROPERTY MANAGERS
SMALL BUSINESSES & ENTREPRENEURS
STR PROPERTY MANAGERS
Short Term Rental Admin & Guest Support
Professional, responsive guest communication and back-end support for hosts with 3+ units or short term rental managers.
I help with:
- Booking and calendar management
- Guest messaging and review follow-ups
- Cleaner coordination
- Problem-solving and admin systems
- "Take The Reins" cover, for when you need to step away from the business.
Result: Higher guest satisfaction, fewer issues, and more time back for you.
Contact Me
